Consumers are less forgiving of brand failures when algorithms are anthropomorphized, use machine learning, or are used for subjective or interactive tasks. Researchers from University of Texas-Austin ...

The following essay is reprinted with permission from The Conversation, an online publication covering the latest research. People’s daily interactions with online algorithms affect how they learn ...

Flat vector illustration created from hand drawn doodles and textures depicting different people using wireless technology. Ever wondered how social media platforms decide how to fill our feeds? They ...

Google claims to have developed a quantum computer algorithm that is 13,000 times faster than the most powerful supercomputers. This would bring the technology another step closer to real-world ...

Can we ever really trust algorithms to make decisions for us? Previous research has proved these programs can reinforce society’s harmful biases, but the problems go beyond that. A new study shows how ...

People’s daily interactions with online algorithms affect how they learn from others, with negative consequences including social misperceptions, conflict, and the spread of misinformation, my ...

The original version of this story appeared in Quanta Magazine. Imagine a town with two widget merchants. Customers prefer cheaper widgets, so the merchants must compete to set the lowest price.

Algorithms are becoming commonplace. They can determine employment prospects, financial security and more. The use of algorithms can be controversial – for example, robodebt, as the Australian ...